Our warehouse works hard to ensure tests are sent within 1-2 business days from order placement. Depending on the shipping type selected, most tests arrive to the shipping address within 3-5 business days if the order is placed with standard shipping. Once the patient has collected their sample and sent their sample off in the mail, it takes about 4 business days to arrive to the laboratory. After the sample has arrived to the laboratory, it takes up to 3 business days or less to be tested in the laboratory with results approved by the laboratory director and our physician.
From sample send-off to results is a total of 7 business days. If a sample has not resulted out within 7 business days, investigation is needed.